QBE Insurance was founded in 1886 with the goal of giving early Australian pioneers a safeguard against uncertainty. Though the world has certainly changed in the last century and a half, QBE’s mission has not.
80% Faster Claims Processing
For those experiencing adversity, the last thing they need is a lengthy or delayed claim payout. With help from Hyperscience, QBE was able to decrease claim processing times by 80%.
Combining human judgement with artificial intelligence not only helps QBE stay competitive in the insurance industry, but also demonstrates their commitment to delivering high-quality service to their customers.
“It’s allowed us to start processing documents like claim forms and invoices in 20% of the time that it took to do manually.”
Jim Kinzie, Global Claims Transformation Lead