Schedule a Meeting

Schedule a Meeting
Return to Knowledge Base

Mars Inc. Scales & Streamlines Business Processes

March 21 2023

For over a century, Mars, Inc. has been driven by the belief that the world they want tomorrow starts with how they do business today. With a focus on the future, the business set its sights on sustainability and scalability.

Faster SLAs, Happier Customers

When surges in order volume led to delays in customer communications and breached SLAs, Mars, Inc. looked to the power of artificial intelligence.

With help from Hyperscience, Mars, Inc. scales and streamlines business processes with confidence and accuracy, improving compliance and customer satisfaction while saving time and money.

“The most important thing for us was actually the human in the loop concept—The UI Hyperscience provides makes it really easy for our associates to go in and annotate and train the models so they can continue to learn and improve.”

Adeel Fudda, VP Intelligence Automation and Emerging Technologies, Mars, Inc.

More Insights


Robotic Process Automation (RPA)

A deep dive into Robotic Process Automation and how businesses use it to aid their automation initiatives.


Taking a Human Centered Approach to Automation

See how Hyperscience’s human-centered approach is helping organizations automate core processes, resulting in fewer mistakes and fairer decisions.


Generative AI

A deep dive into generative AI, exploring what it is, how it works, and how it can bring tangible benefits to your business.